Build AI Telegram Bot No Code: Fire Your 24/7 Support?

Did you know that many of the daily tasks I handle, from answering comments to managing workflows, are now done by AI agents? It’s a game-changer. At Minava.org, we’re all about harnessing this power. These tireless bots, or “agents,” work 24/7 for a fraction of the cost of a human employee. They are the new frontier, and today, you’re going to cross it. We’re going to build AI Telegram bot no code—a smart, automated assistant ready to handle customer queries while you sleep. Ready to create your own digital employee?

Why You Absolutely Need a ChatGPT Telegram Support Bot

If you’ve ever sold anything online, especially services like a VPN, you know the flood of customer questions is endless. “It’s not working,” “How do I renew?,” “I’m confused!”—it’s a constant stream of repetitive, tiring messages. Hiring a full-time support agent is one solution, but it’s expensive and they still need to sleep. This is where a ChatGPT Telegram support bot comes in. Imagine an agent that:

• Answers 90% of customer questions instantly, day or night.
• Never gets tired or frustrated.
• Frees you up to focus on growing your business instead of being stuck in support chats.
• Learns from the data you provide to give highly specific and accurate answers.

The best part? You don’t need to be a Python programmer or a coding genius anymore. Thanks to platforms like Make.com, anyone can build a sophisticated bot. So, let’s dive into our tutorial and build your very first one.

Your Step-by-Step Make.com Telegram Chatbot Tutorial

We’re going to piece this together like LEGOs. The process is straightforward, so follow along, and you’ll have a working bot in no time. Think of the potential for your own venture; perhaps you could even explore some untapped AI business ideas with these new skills!

Step 1: Create Your Bot on Telegram with BotFather

First things first, we need to register our bot with Telegram itself. They’ve made this super easy with a bot called… you guessed it, BotFather.

1. Find BotFather: Open your Telegram app (desktop is easier for this) and search for @BotFather (make sure it’s the one with the blue checkmark).
2. Start the Process: Type /start and then click on or type /newbot.
3. Name Your Bot: Give it a friendly name that your users will see, like “Ramon’s VPN Support.”
4. Choose a Username: This must be unique and end in “bot”. For example, “RamonVPN_bot”.
5. Save Your Token: BotFather will congratulate you and give you an API token. This is super important! Copy it and keep it safe. It’s the key that allows other apps to control your bot.

See? That was easy. Now we have a bot entity, but it doesn’t do anything yet. Let’s give it a brain.

Step 2: Set Up the “Ears” in Make.com

Now, head over to Make.com and create a free account. They give you 1,000 free operations a month, which is plenty to get started. Once you’re in, click “Create a new scenario.”

Our first goal is to make our system “listen” for new messages sent to our Telegram bot.

1. Click the big plus button and search for “Telegram Bot.”
2. Select the trigger module called “Watch Updates.” This module does exactly what it says: it watches for any new activity.
3. Make will ask you to create a “webhook.” Don’t let the technical name scare you! A webhook is just a special URL that services use to send real-time information. Think of it as a private phone line.
4. Click “Add” to create a new connection. This is where you’ll paste that API token you got from BotFather. Give your connection a name (e.g., “My Support Bot”) and save it.

Once connected, Make.com will have a direct line to your Telegram bot. Every time someone sends a message, Telegram will instantly ping your Make.com scenario. Now that we can hear the user, let’s figure out how to respond.

Step 3: Connect the “Brain” with OpenAI (ChatGPT)

This is where the magic happens. We’ll connect our bot to the intelligence of OpenAI’s GPT models. This turns our simple bot into a smart AI assistant, a core skill if you plan to deploy an AI-generated app in the future.

1. Click the plus icon next to your Telegram module and search for “OpenAI (ChatGPT).”
2. Choose the action “Create a Completion.”
3. You’ll need to connect your OpenAI account. Click “Add” and paste in your OpenAI API key. (You can get one from the API keys section of your OpenAI account).
4. Configure the Prompt: This is the most crucial part of building an effective AI Telegram bot with no code.
   • For the model, choose something efficient like `gpt-4o-mini`.
   • In the “Messages” section, add an item with the role “System.” Here you define the bot’s personality. For example: “You are a friendly and helpful customer support agent for Ramon’s VPN. Our business hours are 10 AM to 8 PM. Our website is example.com. Only answer questions related to our VPN service.”
   • Add a second item with the role “User.” For the message content, click the box and select the Text variable from the Telegram module. This dynamically inserts the user’s message into the prompt.

By giving the AI a system prompt, you’re “priming” it with all the information it needs. The more specific data you provide here (prices, features, troubleshooting steps), the smarter and more helpful your bot will be.

Step 4: Send the “Voice” Back to Telegram

We’ve received the message and generated a smart reply. The final step is to send that reply back to the user.

1. Add another module after OpenAI, and again, choose “Telegram Bot.”
2. This time, select the action “Send a Text Message or a Reply.”
3. For the “Chat ID,” map the `Chat ID` variable from the very first Telegram module. This tells the bot who to reply to.
4. For the “Text” field, map the `choices[].message.content` variable from the OpenAI module. This is the AI’s generated response.
5. Click “OK” and you’re done!

Finally, save your scenario and toggle the switch at the bottom left from “OFF” to “ON”. Your bot is now live and ready to serve customers 24/7! This same logic can be applied to many e-commerce platforms, and you can even find specific AI tools for dropshipping that use similar automation principles.

Quick-Start Summary: Your Bot in a Nutshell

Feeling a bit overwhelmed? No worries. Here’s the whole process in a quick summary:

• BotFather: Get your bot’s API token from Telegram’s @BotFather.
• Make.com Trigger: Use the “Watch Updates” module in Telegram to listen for new messages.
• OpenAI Action: Feed the user’s message into the ChatGPT module with a detailed system prompt defining your bot’s role and knowledge.
• Make.com Action: Use the “Send a Text Message” module to reply to the user with ChatGPT’s response.
• Activate: Turn your scenario on to make it run continuously.

And that’s how you build an AI Telegram bot with no code. The possibilities are truly endless. You can expand this to handle orders, book appointments, or even tell jokes. The core concept remains the same: listen, think, and respond. I hope this tutorial has opened your eyes to the power of no-code automation.

What kind of bot will you build? Let me know in the comments below! If you found this guide helpful, please share it with a friend who could use a 24/7 assistant. And don’t forget to check out our other articles on leveraging AI for your business!

Frequently Asked Questions (FAQ)